• To all age groups and medical conditions.

• Hours of operation: 24 hours a day, 7 days a week.

• Access to a nurse 24 hours a day.

• Service can be provided in the consumer's home/hospital/personal care or nursing home.

• Community based link with Physician and Support Managers.

• Self pay/Private Insurance/Vendor contracts

• Consistency in staff scheduling takes priority.

• Verification/Authorization/Billing for Private Insurances.

• Individualized Care Plans.

• Provides comprehensive, flexible options and choices allowing the consumer to choose services to meet their needs

• Our most valuable asset is qualified, caring staff.

• Service provision will be in accordance with professional standards of nursing care.

• We will strive to improve the quality of life for our consumers and their families.

• Services will not replace family support, but strengthen their ability to provide care.

• We will empower the consumer/family with the right to make choices for customized services.

• We will provide service to all age groups and diagnoses, regardless of race, color, religious creed, national origin, or gender preference.

• We will recruit, screen, competency and supervise staff based on established professional standards.

• We will provide an environment of client centered services to focus on exceeding consumer/family expectations.

• We will interface with other health and human service providers to maximize links to community-based services.